Our Policies

Stay in the know

Privacy Policy

At Centre Vorlage, we want everyone to have a fun, friendly and safe experience. To achieve this, we sometimes need to collect personal information.

We want to emphasize how committed we are to protecting this information. Our privacy policy has been drafted to comply with current legal standards for the protection of personal information. This policy will be reviewed regularly and updated as necessary. A hard copy is available upon request

If you have any questions or complaints about privacy, please contact us.

What is personal information?
Personal information is information that can be used to identify and/or communicate with you as an individual. It includes, but is not limited to, your name, e-mail address, mailing address, telephone number, credit card information, etc.

How to update your personal information:
If you believe that the personal information we have about you is incorrect or incomplete, please contact us using one of the methods above and provide us with the correct information so that we can update our records.

If you wish to be removed from our mailing list, please contact Centre Vorlage by one of the methods identified below.

Why we collect personal information and how we use it
We collect personal information in order to provide you with the products and services that interest you. For example, if you wish to purchase a season pass, we need to know what type of pass to issue and where to send you the application forms, as well as delivery and receipt details.

With your permission, we will occasionally send you information about activities and initiatives at Centre Vorlage. It is not our policy to sell or disclose your personal information to any third party.

How we collect and protect personal information
We use a variety of means to collect personal information. If any of the information requested is not essential, we will indicate that it is not required. We aim to protect your personal information. Information is stored in our office and is only accessible to employees on a “need-to-know” basis. All employees who have access to this information have been fully briefed on our privacy policy and the importance of protecting personal information.

We respect YOUR privacy!
We will NEVER sell or rent our mailing list including cell phone number to a third party for electronic marketing or other purposes.

Disclaimer of Liability
We attempt to keep all information on the Centre Vorlage website current. However, prices, listings, items and other information are subject to change and are for informational purposes only. Centre Vorlage accepts no responsibility for errors or omissions in this website. Please verify all information by e-mail or telephone. Visit our Contact Page for access.

Links to third-party websites
The Centre Vorlage website contains hyperlinks to websites operated by parties other than Centre Vorlage. Centre Vorlage has no control over these sites and is not responsible for their content. Although Centre Vorlage posts links to such Web sites, this does not imply that we endorse the material presented there or have any association with their operators.

Terms and Conditions

Cancellation Policy

No refunds or credits possible. However, you may change the date of your daily ticket up to 24 hours before the chosen date.

RFID Cards

We issue an RFID card per customer. This card is associated to the end user and as such cannot be shared or transfered to someone else. These cards are fully reloadable for any season. Please keep your card and re-use it to avoid landfill waste. There is a fee of $2 to issue a card, new or reprint.

Waiver

The participant acknowledges and accepts the risks inherent in the sports practiced at the Vorlage Center and assumes all responsibility for any material or bodily damage resulting from said risks or dangers. For a rewarding and safe experience, you must respect the mountain code of conduct at all times and show courtesy to others. You must obey all rules and signage posted or otherwise directed by Center Vorlage. Be vigilant and respect the code, it is your responsibility!